Legal
Terms & Conditions
Last updated: June 2026
Please read these Terms and Conditions carefully before booking any coaching session or programme with Monica Main Method™. By booking or paying for any service, you confirm that you have read, understood and agreed to these terms. If you have any questions, please contact us at info@monicamainmethod.com before proceeding.
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About Monica Main Method™
Monica Main Method™ is a coaching and speaking practice founded by Monica Micu, operating in the United Kingdom and providing services to clients in the UK, Europe and the USA.
Monica Micu is a certified life and career coach. Coaching is not therapy, counselling, or medical treatment. If you are experiencing a mental health crisis or require clinical support, please contact a qualified medical professional.
Business name: Monica Main Method™
Founder: Monica Micu
Contact: info@monicamainmethod.com
Website: monicamainmethod.com
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Services Offered
Monica Main Method™ currently offers the following services. All sessions are conducted online via video call unless otherwise agreed in writing.
- Clarity Session — a single 1:1 coaching session (£75)
- Reinvention Programme — a personalised multi-session coaching programme (investment discussed during discovery call)
- Free Discovery Call — a complimentary 30-minute introductory conversation
- Speaking engagements — keynote talks, panels and corporate events (fees by arrangement)
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Booking & Payment
A booking is confirmed once full payment has been received (for fixed-price sessions) or once a written agreement has been made (for programmes and speaking engagements).
Payment must be made in full prior to the session unless a payment plan has been agreed in writing. All prices are listed in GBP (£) and are inclusive of any applicable taxes unless stated otherwise.
Monica Main Method™ reserves the right to change pricing at any time. Prices agreed at the point of booking will be honoured for the duration of that booking.
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Cancellation & Rescheduling
We understand that life happens. The following policy applies to all booked sessions:
- More than 48 hours' notice: full reschedule at no charge, or full refund if you do not wish to rebook
- 24–48 hours' notice: session may be rescheduled once at no charge; no refund if cancelled
- Less than 24 hours' notice: the session will be forfeited and no refund or reschedule will be offered
- No-show: the session will be forfeited with no refund
Monica Main Method™ reserves the right to reschedule a session due to illness or unforeseen circumstances. In this case, a full reschedule or refund will be offered.
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Refund Policy
Refunds are available under the following conditions:
- Cancellation made more than 48 hours before a single session — full refund
- Programme cancellation before the first session — full refund minus any administration fee
- Programme cancellation after the first session — refund for unused sessions only, calculated pro-rata
- No refunds will be issued for sessions already delivered
Refunds are processed within 10 working days of the cancellation request. To request a refund, please email info@monicamainmethod.com.
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Confidentiality
Everything discussed within coaching sessions is treated as strictly confidential. Monica Micu will not share any personal information disclosed during sessions with any third party, except in the following circumstances:
- Where there is a legal requirement to disclose information
- Where there is a serious risk of harm to you or another person
- Where you have given explicit written consent
As a client, you are also asked to keep the content of sessions confidential and not to record sessions without prior written consent.
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Client Responsibility
Coaching is a collaborative process. As a client, you agree to:
- Engage honestly and openly in sessions
- Take responsibility for your own decisions and actions
- Understand that results are not guaranteed — outcomes depend on your own commitment and effort
- Seek appropriate medical or psychological support if you are experiencing a clinical mental health condition
Monica Main Method™ is not responsible for any decisions you make as a result of coaching, or for outcomes that do not meet your expectations.
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Intellectual Property
All content, materials, frameworks and resources shared by Monica Main Method™ — including the Monica Main Method™ framework (Clarity, Reinvention, Momentum) — remain the intellectual property of Monica Micu.
Materials provided during coaching are for your personal use only. They may not be reproduced, shared, distributed or used commercially without prior written permission.
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Privacy & Data Protection
Monica Main Method™ is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Personal information collected during the booking process is used solely to deliver the service you have requested. It will not be sold or shared with third parties for marketing purposes.
You have the right to access, correct or request deletion of your personal data at any time. For data-related requests, please contact info@monicamainmethod.com.
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Limitation of Liability
To the fullest extent permitted by law, Monica Main Method™ shall not be liable for any indirect, incidental or consequential loss or damage arising from the use of our services.
Our total liability to you for any claim arising from our services shall not exceed the total amount paid by you for the specific service in question.
Nothing in these terms limits liability for death, personal injury caused by negligence, or any other liability that cannot be excluded under UK law.
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Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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Changes to These Terms
Monica Main Method™ reserves the right to update these Terms and Conditions at any time. The most current version will always be available on this page. Continued use of our services after any update constitutes acceptance of the revised terms.
If we make significant changes, we will notify existing clients by email where possible.
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Contact
If you have any questions about these Terms and Conditions, please get in touch:
Email: info@monicamainmethod.com
Website: monicamainmethod.com